Interaction Signal Design
Define a lean set of assistant signals that explain helpfulness without drowning teams in chat logs.
We design a practical signal catalog for AI assistant interactions—prompt intent classes, response outcomes, escalation handoffs, and satisfaction proxies—so analytics stay decision-ready.
Included in this engagement
- Signal catalog tailored to your assistant surfaces
- Definitions for intent, outcome, escalation, and satisfaction proxies
- Sampling and retention notes for conversation payloads
- Alert and review cadence drafts for quality owners
- Handoff pack for engineering instrumentation